Privacy Policy

Glyph is a community puzzle hunt, run by a group of volunteers. This privacy policy will explain how we use the personal data we collect from you when you use our website. This policy applies to the glyph.wtf domain and subdomains.

What data do we collect?

We collect the following data:

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

How will we use your data?

We collect your data so that we can:

How do we store your data?

We securely store your data on the platform following industry standards, including hashed and salted passwords.

We will retain your account data for a maximum period of two years inactivity. Once this period has elapsed, your account will be deleted from the platform.

Postal address information is stored until prize delivery has been confirmed, then immediately deleted.

Marketing

We may send emails to registered users to inform them of upcoming events.

These emails will be Opt-In only, and this setting can be controlled from the Account page of the site.

What are your data protection rights?

Glyph would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to be informed—You have the right to be informed about the collection and use of personal data.

The right to access—You have the right to request that we provide copies of your personal data. We may charge you a small fee for this service.

The right to rectification—You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.

The right to erasure—You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing—You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability—You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as described under How To Contact Us

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

What type of cookies do we use?

We use the following cookies when you access the site:

How to manage cookies

You can set your browser not to accept cookies, as well as remove existing cookies from your browser. However, some features of the website may not function as a result.

Privacy policy of other websites

Our website contains links to other third-party sites. Our privacy policy applies only to our website, and so if you follow a link to a third-party site, you should read their privacy policy.

Changes to our privacy policy

Our privacy policy is kept under regular review, and any updates are applied to this page. This privacy policy was last updated on 23rd January 2024.

How to contact us

If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email at privacy@glyph.wtf

How to contact the appropriate authority

Should you wish to report a complain or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at ico.org.uk